WoodCiti® Furniture
FURNITURE WARRANTY


WoodCiti® Furniture Thailand warrants, subject to the conditions and restrictions contained below, that each furniture item manufactured and sold by WoodCiti® Furniture shall: 1) comply with WDMA Industry Standard I.S. 6-91 Series, as periodically amended, 2) be free from defects in materials and workmanship from the time of manufacture until the time specified below: Product is available unfinished and finished. Warranty Period:

q 7 years :: all rosewood furniture
q 5 years :: all teak grade A furniture

All visible defects or mistakes in shipment must be reported to WoodCiti® Furniture within 7 working days, otherwise product shall be deemed correct and/or acceptable.

Should WoodCiti® Furniture product fail to conform to this written warranty, WoodCiti® Furniture will, at its option repair or replace the item. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, WOODCITI® FURNITURE SHALL NOT PAY FOR THE COST OF LABOR, FINISHING OR SHIPMENT OF THE REPLACEMENT OF ORIGINAL ITEM OR FOR ANY OTHER COST RELATING TO THE REPLACEMENT OF THE FURNITURE, ALL OF WHICH SHALL BE THE SOLE RESPONSIBILITY OF THE PERSON MAKING THE WARRANTY CLAIM.

THE FOLLOWING SHALL NOT BE CONSIDERED DEFECTS IN MATERIAL OR WORKMANSHIP AND ARE NOT COVERED BY THIS LIMITED WARRANTY:

  1. Variations or unsatisfactory results in gloss level, texture or appearance (except for genuine rosewood and teak grade A product) resulting from the field application of paint or any other finishing material;

  2. Natural variations in the color or texture of the wood;

  3. Damage caused by others or by any cause beyond the control of WoodCiti® Furniture, including but not limited to damage caused by misuse, abuse, accident, mishandling and by extreme weather conditions, severe temperatures variations, direct sun light, snow or rain, great humidity changes, fire, flood, earthquake, storm, tornado or other acts of nature

  4. The discoloration or rusting of decorative metal accent options (except for genuine rosewood and teak grade A product)

  5. Raised (hair like) grain found on wire brushed surface (except for genuine rosewood and teak grade A product)

  6. Damage caused by failure to comply with wooden furniture Care, Handling or Finishing

  7. Failure to perform normal homeowner's maintenance, including maintaining the finish (factory finish or non-factory finish)

  8. Attempts to repair WoodCiti® Furniture products other than by WoodCiti® Furniture

  9. Slight expansion or contraction due to varying environmental conditions, such as temperature and humidity (except for genuine rosewood and teak grade A product)

Claims under this Limited Warranty must be made in writing within the period of this warranty and prior to the beginning of any repair work. Claims should detail the date of purchase, the nature of the problem, and the name, address, telephone number and e-mail of the person making the warranty claim.

THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL PURCHASER OF WOODCITI® FURNITURE PRODUCT.

LIMITATIONS AND EXCLUSIONS

THIS WARRANTY SETS FORTH WOODCITI® FURNITURE MAXIMUM LIABILITY FOR ITS PRODUCTS. WOODCITI® FURNITURE MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH THE RESPECT TO ITS PRODUCTS EXCEPT AS IT IS SET FORTH ABOVE. NO DISTRIBUTOR, DEALER OR REPRESENTATIVE HAS THE AUTHORITY TO CHANGE OR MODIFY THIS LIMITED WARRANTY. IN NO INSTANCE SHALL WOODCITI® FURNITURE BE RESPONSIBLE FOR INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES.

This warranty is effective for all products manufactured or sold by WoodCiti® Furniture after January 1st, 2004. WoodCiti® Furniture warranty covers repair or replacement only (the original item must be returned to us), not freight. We assume no responsibility for site-work cost, insurance, shipping, and/or refinishing. Any implied warranty shall be limited in duration to the period of this warranty and to the remedies specified herein. We shall not be liable for any furniture item repaired, returned or replaced without our prior written consent.

NOTE: WoodCiti® Furniture reserves the right to make product improvement changes in specifications, materials and construction details. WoodCiti® Furniture premier hardwoods vary in color and grain, which can affect the actual finish color. Variances in photography and printing may also cause finish colors show in this catalog to vary from actual finish.

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Updated: 30-Jul-2007


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